FAQs

Take a look at our Frequently Asked Questions.

For camping and touring pitches, arrivals are welcome between 9:00am and 9:00pm, with departure by 11:00am on the day of leaving.


The same arrival and departure times apply to on‑site accommodation.

Unfortunately, we’re unable to offer refunds for cancellations made within one week of your arrival date.


If you do need to cancel or amend your booking, we kindly ask that you give as much notice as possible, as this may allow someone else the chance to book. We recommend taking out holiday insurance to cover cancellations and personal injury while away.
Please note that your deposit is paid to Pitchup.com and is non‑refundable.

A 15% non‑refundable deposit is required at the time of booking. The remaining balance will be taken from your card one week before arrival, or immediately if your arrival date is within a week.

You may also choose to pay the full balance at the time of booking or at any point before the due date.

We accept the following payment methods on site:

  • Bank transfer
  • Cash
  • Cheque
  • Visa
  • MasterCard

Yes, dogs are welcome all year round.
All dogs must be kept on leads and supervised at all times.

  • Guide dogs are allowed free of charge
  • We do not accept breeds or crossbreeds listed in the Dangerous Dogs Act, including Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro

Yes, barbecues and campfires are permitted. Please ensure they are used responsibly and never left unattended.

We cater for families (immediate members only) and couples.

  • Hen and stag parties are not permitted
  • Single‑sex bookings of three or more people are not accepted (except couples or immediate family members)

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